Membership Hold Request

Members have the option of putting their automatically recurring monthly membership on hold for up to 3mo per calendar year. Members on hold will remain on Slack and the membership price is locked in. Before submitting your Membership Hold Request, please read the following important points carefully. By submitting the hold request form you are confirming that you have read and understand that:

  • Members may put their membership on hold for up to 3 months per calendar year

  • The membership hold must a month or more.

  • Please provide specific dates of when you would like your hold to take place.

  • Please note that billing will resume automatically upon the end of the hold.

  • Notice of hold must be given to Trail Roots 5 or more days prior to your billing date.

  • If you choose to cancel your membership during the hold period, the standard 3 business day written cancellation notice requirement stated in your membership agreement is applicable.

  • If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

Terms

  • I understand the membership hold must be 1 month or more.

  • I understand to provide specific dates of when I’d like my hold to take place.

  • I understand that if I cancel my membership during the hold period, the 3 business day cancellation notice is required per my membership agreement.

  • I understand that my membership payment is non-refundable and will resume automatically upon the expiration of the hold period that I selected above.